Annette Meseroll

Lockie Homes LLC, served as the project manager and builder for the construction of our home in Snohomish, Washington. Todd Lockie provided us with a professional, efficient, and highly collaborative experience throughout the construction of our home.

The pre-construction phase included several on-site meetings and 3D siting options to address the unique challenges of our property. Their approach allowed us to identify and understand potential site issues before finalizing the home’s location. Budgets and schedules were established early in the process, and our financial representatives were able to review and approve each monthly draw based on construction progress.

The construction phase went very well. Because we were out of state during much of the construction, Todd provided regular construction and progress photographs, which kept us informed and involved throughout the project. When construction issues arose, marked-up photographs and drawings were used effectively to communicate and resolve them. I also provided sketches for several changes, and Todd was able to incorporate those changes into the design without affecting the construction schedule.

Todd and Mary also provided well-organized meeting times for us to review and make finish selections. There was ample time to consider the available options and provide selections to the appropriate vendors. Mary created a positive and collaborative environment throughout the selection process and consistently brought creative solutions to challenges as they arose. Both Todd and Mary were tremendous assets in helping us make decisions and keep the project moving forward.

The post-construction services required were limited and were handled in a timely and satisfactory manner. We did experience some final billing issues with Lockie Homes that, in our opinion, could have been avoided through improved software management and documentation of progress payments. While this was an area for improvement, it did not diminish our overall satisfaction with the quality of the home or the construction experience.

Overall, Lockie Homes built an excellent home for us. Todd Lockie demonstrated strong project management skills, professionalism, responsiveness, creativity, and a genuine team-oriented approach throughout the process.

For anyone seeking a motivated, talented, and team-oriented professional to manage a residential construction project, I would recommend Lockie Homes LLC.

Response from Lockie Homes, LLC (Owner):

Annette and Michael, thank you for taking the time to write this. Being out of state during construction isn’t easy, and I’m glad the regular photo and progress updates through our project management software kept you close to the process. That same system is also what let us handle changes cleanly — whenever a change order came up, we ran it through a formal process that updated both the schedule and the budget right away, which is a big part of why things stayed on track.

You’re right that our billing and payment documentation needed to be better. We’ve since moved to a much more robust project management system that gives clients clearer, real-time visibility into draws and progress payments — exactly the gap you pointed out.

It was a privilege building your home with you both. That started well before construction — 10-plus months of pre-construction work building the house on paper: siting, budgeting, scheduling, permitting, energy code compliance, and coordinating with your bank, all handled on your behalf, so that by the time we broke ground the plan was solid. I’m grateful for the trust you placed in us from that first site walk through the last warranty visit. Thank you again.

— Todd Lockie